Software Update – Version 14


This software update just fixed some minor bugs with our software and applications not working properly.  Since our phones have recently been manufactured, there may be some issues with applications recognizing our software/hardware.  More about this will be explained in a moment, but let’s take a look at what was fixed:

  1. When charging the phone, it would stop at around 97%-99% and never reach 100%.  Now it’s fine.
  2. The APN (the code that allows your phone to send messages and pictures) was not working for Telcel America.  We corrected it.
    1. If your phone is not operating correctly after you insert your SIM card, go to Settings ->
  3. Home and Launcher 3 (The app built into the phone that organizes the phone’s operation and look) was not automatically installing on new phones.  That’s not a problem anymore.
  4. Google Maps – the location services were registering the coordinates produced by our device incorrectly, putting you a block away sometimes.  We worked with Google and solved this.
  5. Snapchat – the video and facial recognition options were not formatting with our hardware correctly (explained in a moment). Now both the video and facial recognition are working, but you need to update the software to Android 5.0 to record with the facial recognition.


Recognizing a Device’s Software/Hardware

With every device, whether it be a phone, computer, printer, alarm clock, microwave, etc., each one has a unique combination of and relationship between its software (the operating system, services, and programs) and hardware (the motherboard, hard drive, RAM, fans, etc.).  What makes a microwave different from a computer or a phone is how the hardware is designed/combined and how the software is programmed to work with the hardware.  This is also true with similar devices, like when comparing two computers or two microwaves.

Looking at phones, we can see a clear example of this when comparing an Apple iPhone, a Samsung Galaxy, and our GS1 Raptor.  Each one has a different look and feel and can do different things, but can also accomplish similar tasks.  The iPhone has its iOS operating system and apps while the Galaxy and Raptor run on Android, but even the Galaxy and Raptor each have their own version of Android specifically programmed for their phone.  The Galaxy and Raptor are built with different hardware, so the Android software has to be programmed to read and function with the different parts correctly.

Where this all comes into play is when someone has an app like Snapchat or Google Maps and wants to have it work on every smartphone.  This means that their code and functionality needs to become universal, which is accomplished by developing many different versions of the application.  When a new phone, like our GS1 Raptor, gets introduced to the market, there may be some compatibility issues in the beginning.  There are tons of reasons for this, like maybe the phone has a new processor or camera that the app does not recognize, or that the way the phone receives and processes information is new, and other reasons.

In our case, Snapchat was having compatibility issues with our camera’s recording, since it implements a new ClearMotion technology, and Google Maps was registering the coordinates our phone was producing incorrectly.  Luckily, it is fairly simple for our awesome developers to fix these sort of issues.  With our Wireless Software update technology, delivering and applying these fixes to your phone is quick and easy, so make sure to check for updates!

Share This PostShare on FacebookShare on Google+Tweet about this on TwitterShare on LinkedIn

Leave a Reply

Your email address will not be published. Required fields are marked *